Shipping policy
- 🎰👩💼We process orders between Monday and Friday👨💼🎰 Free shipping. Due to COVID-19 Pandemic We are currently facing a slight delay to ship orders. We appreciate your understanding. #StayHome Orders will be processed within 2-5 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on weekends. Standard Shipping (6-15 days). *Please note: These are only estimated delivery times, so does not guarantee a delivery date. Tracking your order: Our orders always include tracking information that is normally sent via email within 48 hours after the order has been shipped.
- NOTE: If you don’t receive our Customer Service team’s response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email’s Spam folder. Our emails may have been filtered incorrectly by your email server/provider.
- If the package is delayed, we will contact the courier to confirm the package information. If the package is lost, we will contact the courier to resolve it and resend the package.
- About taxes:We do not charge taxes and fees in the U.K. and U.S. in Europe we will collect certain taxes and fees.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
Please fill in your address in all details, otherwise, the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.